Overall ok for a rising startup, however customer service was a bit confusing.
07.01.2019•Praha
Ricardo M.
Nájemník
good
07.11.2018•Brno
Dawid P.
Nájemník
Your CSV colleague Gabriela was of much help and she made me believe you are a top-notch company :)
07.03.2018•Praha
Andrea T.
Nájemník
Flatio is a useful service if you are looking for a short-to-medium term rental in Prague. Having said that, the service mostly suffers from the way it is used by the owners who seem generally reluctant to rent for more than a few weeks or a couple of months. Furthermore, reservations on dates that appear to be free are arbitrarilly rejected by owners because they wish to rent it separately for certain days within that period (e.g. during the Christmas holidays). It is also not clear to what extent you can send multiple requests and what happens if more than one is accepted.
While the designers have clearly tried to copy the Airbnb website to an absurd extent, there is still work to do in order to make the website more informative as far as the procedure and limitations are concerned. There is also some room to improve the use of English, avoiding ambiguous phrases that leave you scratching your head.
Concerning the payments, while there is the option to pay via bank transfer, this seems to clash with the requirement to make the first payment within 24 hours of the owner's acceptance (clearly impossible). In the end the bank payment is accepted, but then this should be explained better before.
The Flatio support team answered quickly when we sent a request.
29.12.2018•Praha
Артем Ш.
Nájemník
Pronájem bytu
02.01.2019•Brno
Giuseppe M.
Nájemník
Very well done service (if it will work after reservation request)
02.01.2019•Praha
Tomáš K.
Nájemník
Jednoduché uživatelské rozhraní
02.01.2019•Viedeň
Milan V.
Nájemník
Rychlost
02.01.2019•Praha
Khrista T.
Majitel
Flatio is great to find mid term tenants, however in case any complications arise, even with payments they are supposed to mediate, they do nothing and tell you to handle it yourself... I would expect a bit more.
01.01.2019•Praha
Selim V.
Nájemník
Payment is not required immediately
31.12.2018•Praha
Filip N.
Nájemník
rýchlosť vyhladávania
31.12.2018•Praha
Lauryn G.
Nájemník
The website was extremely easy to use. The pictures and descriptions are very detailed and the prices are very fair
25.08.2018•Praha
Miroslav B.
Majitel
Perfektní služby na vysoké profesionální úrovni. Doporučuji všem!
30.12.2018•Praha
Jaroslav F.
Nájemník
Chtěl bych, aby příště majitel věděl o tom, že mám psa dopředu, když jsem se několikrát ujišťoval a také se mi nelíbí podmínka úklidu bytu po skončení nájmu. Člověk nedává malé peníze za byt a ještě, aby musel uklízet mi nepříjde v pořádku. Klidně by mohl být za to nějaký poplatek jako je to např u AirBnb ale mělo by to být automaticky.
30.12.2018•Praha
Jan V.
Nájemník
The ease of reserving an apartment without giving a full payment
30.12.2018•Praha
Aleksandra R.
Nájemník
Korzystam po raz pierwszy, oferty wyglądają interesująco, ceny są atrakcyjne a warunki reż przejrzyste
30.12.2018•Budapešť
Adrianna K.
Nájemník
Zainteresowała mnie możliwość szybkiego i jawnego znalezienia noclegu na dłuższy okres czasu.
08.06.2018•Praha
Sterling T.
Nájemník
It’s an excellent platform for expats to find a space in their country of choice. Combining rent with utilities is extremely convenient and avoids the hassle of extra paperwork. And no deposit or commissions, to boot!
29.12.2018•Praha
Jan B.
Majitel
Nemám konkrétní nápad, jsem spokojen. Benda
28.12.2018•Praha
Ramon P.
Nájemník
Überweisung ins Ausland ist leider teuer (transfer of money is unfortunately expensive)