Přečtěte si všechny recenze na Flatio od nájemníků a majitelů nebo získejte svou vlastní zkušenost. Je to bezpečné a jednoduché.

I'm not sure what I was actually getting from Flatio. For the amount of service fees I paid, I thought I would actually receive a service, but any time there was an issue I was instructed to talk to the landlord. When the accomodation I was staying in didn't work out as expected and I terminated the contract, the difference in the service fees was not refunded. I wouldn't use this service again.

I appreciate the intermediation with the landord, but until I won’t have my reimbursement, I cannot be satisfied. Flatio should impose the payment of the reimbursement or avoid to collaborate with landlords that don’t respect a contract (a behaviour that is illegal)

Excellent, very responsive team ever during weekends-

One time fee is paid several times, each time you reserve at a new location. This point is not explicit in the ? description of the misleading 'One time fee"

Too many questions

Verificar efetivamente se os inquilinos vem trabalhar, ou se vem destruir casas e embriegarem-se, numas férias despreocupadas. Espero ter o vosso apoio, caso contrário a caução seria uma mais valia para mim nesta situação em que tive tanto prejuízo!

Place showed as available but was already booked

I'm not having good experiences on this website.

There should be a booking guarantee option

Last reservation the owner canceled two months in so with the fee it was terrible price

I am trying to contact support in order to pay my rent with the voucher and I am not receiving any answer. So, no, I would not recommend Flatio.

Nobody is online

Não atualizam as datas

No recomendaria Flatio. Sus politicas de cancelacion hacen que el cliente pierda mucho dinero. La atencion al cliente es buena, pero sus politicas no.

Better communication and having a transparent conversation

I do not receive any replies from the agent at all

I have not felt protected as a client in the situation experienced with this apartment, I had to move for more than justified reasons and yet none of the lost money has been returned to me.

slozity system a ptáte se na otazky ze soukromi na to nemate zadny zakonny narok

no answer so far from the landlord. I am retrying to see if I get more chance. I already booked my airplane tickets.

If we are paying for services of the flatio you should help to resolve problems with the landlord.

many of the listings hosts do not respond to request, you would remove inactive hosts

Allow a longer time to file a complaint and get my money back. It took me 2 days to discover all of the things wrong with the apartment that just made it impossible for me to live there. I tried contacting the landlord first to see if it would be resolved and by the time that I had given up on that, the window to file had closed. There was an issue with the heat (I rented in January in Prague) where the radiator was full of air so 75% of the radiator would not get hot. There was an issue with the running water for the toilet(it was not refilling and would only flush once an hour) and the landlord told me that it was "good enough" and it would take too long to get someone to fix it. You can look in my messages to see this. So I had to forfeit an entire month's rent because I was trying to resolve an issue with the owner first. I made the first few days of my move to Prague incredibly stressful. Please, if someone is reading this, can i have my money back?

Communication was prompt and horrible

I would like to close a task once I do it and not getting an immediate confirmation unfortunately means I have to come back to this. Airbnb offers direct bookings, this should be shown in the overview of results...