Přečtěte si všechny recenze na Flatio od nájemníků a majitelů nebo získejte svou vlastní zkušenost. Je to bezpečné a jednoduché.

Nothing, you give zero support when guest damage the properties.

Nothing, you give zero support when clients damage the properties

To nobody, you don’t give the help bedded when a tenant wreaks the property or are able to listen to anything that we have to say.

forcing users to fill out surveys

I'm waiting for an answer to my last email regarding the situation in the flat I rented as the landlady didn't take responsibility. I would like to know what is your position about that and how you intend to proceed. I wrote to Flatio immediately as I realised the nature of the problem I encountered, the response was fast but the support and compensation I received is not adequate. I understand that this situation might be difficult to assess but you allowed me to rent a place that wasn't safe to live in. I received an answer to my email and Flatio position is that you will not doing anything about it. And the next person who will rent the flat I stayed in will have the same problem I encountered as the landlady denied that there's a problem in the flat.

there is not a contact

No responde ante los problemas, voy a dar mi apartamento de baja

Los fees carísimos, desorbitado

I am displeased because after I have sent flatio pics of the conversation between me and the landlord, still I didn't get a reefund for the stay and even paid for days which I didn't stay.

well, the reservation process is cumbersome... I wanted to check with the host if they can put a dishwasher, but I had to make a reservation request for some reason

I didn't receive yet my payment

Customer service could be better. It seems like Flatio just focusing on making profit and dont seem to care much about the right of the tenants. The ignore if you complain and come up with ridicolous excuses why you cant move out. Terrible company!

Vuestra rápida respuesta es algo favorable. El que no tengamos el contrato firmado inmediatamente no tanto La intermediación con el inquilino, en este caso por suciedad excesiva muy deficiente.

No ability to contact the landlord before booking? feature severely needed

The website is confusing and the UI is terrible. Finding any sort of mundane information, such as the address of a flat, is impossible. I had to resort to messaging the landlord for basically everything. I also had the feeling the service is geared towards long term letting agreements rather than short stays. I don't think I'll be using this again. At least there are some good prices, but overall a bad website experience.

Po změnách v přístupu k majitelům již nemohu Flatio doporučovat.

Faltio NEVER looks after the tennent. Trust us, we found out the hard way. We were evicted by landlord 6 days into a 12 month contract with no support at all by Flatio. Any doubts? We kept all the documentation. A horrible first time and last.

Ignorance k nasemu problemu, triky ve vasich podminkach... Plus nemoznost se s vami spojit v dobe nastehovani, coz mela byt emergency linka. Uz nikdy Vic vasi agenturu.

Protože hodnocení nejde přeskočit.

Unfortunately you do not have any customer or solution oriented service, so you need to improve in many areas.

Nagyon nehézkes a kommunikáció, általában nem kapok használható választ probléma esetén! Mintha nem is értenék a kérdést!

Your services don't work. Nobody was working during the weekend when I needed your help. I found a very expensive hotel by myself, got super stressed that I'm homeless in a new city and overall you helped me only with return of my money (not all of it). I called your emergency line and you asked me to send you an email...but nobody was working this weekend hahaha The worst customer service ever. Only the agent that terminated my contract was amazing and helpful, so I'm grateful for her help.

As taxas de reserva que apenas aplicam no final são excessivas e sem sentido.

We are digital nomads and constantly looking for mid terms rentals, which is a great match with the services you offer. However following the issue described in our comment, we had to follow up several times and beg for a small compensation following 6 weeks of back and forth with the owner due to the bad internet connection during our rental. The solution you offered us at that time was to get out of the flat... Not really the customer experience we were expecting.. As a first experience, we would not recommend your services within the Digital Nomads community.