Přečtěte si všechny recenze na Flatio od nájemníků a majitelů nebo získejte svou vlastní zkušenost. Je to bezpečné a jednoduché.

I am not sure about the fiability of the accommodation proposal

I just started using th service and dont know how good it is yet. You should have asked me after I have used the service for awhile.

Big service fee

I was not happy with the extra charge for using our Visa card to pay for our rent. We paid fees for using Flatio and they also charged the landlord commission.

Money for discount were not returned.

Make sure the flats are in excellent condition before they can be rented to someone.

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Expensive for doing little to nothing. Doesn’t cater to ANY needs the tenants have but just pushes all queries back to the landlord. It has some plus sides but overall would not recommend.

Dala jsem průměr, protože zatím ještě nevím jestli jsou tyto služby dobré není špatné

We were very satisfied with Flatio until the move out. Deep cleaning the apartment took us 4 evenings and 1 night. Deep cleaning an apartment requires professional knowledge. Which wipes can be used on which surface? How hard can you rub? Which chemicals are safe to use? This particular flat was recently renovated, so it was given to us in a perfect state. Getting it back to this state (from normal everyday usage) was really tiresome and stressful I'd be happy to use Flatio services in future if the policy changes, e.g. if the price of professional cleaning would be included in the rental price (like in AirBnb). But until that moment I surely wouldn't want to go through deep cleaning once again.

Owner does not confirm the stay

sss

I don’t know yet

The flatio fees are outrageous and way too high for the service offered by flatio!

Dealing with the tenant Mike was very difficult and I was given wrong and conflicting information from Flatio about who ended the tenancy etc which caused even more issues with the guest. we subsequently got a terrible review but Flatio did nothing to resolve or address this and took no accountability for their part in giving us this misinformation and how it impacted our review. The situation could have been resolved with the guest had we been given the correct information from Flatio. I would still like somebody from Flatio to actually phone me (which appears to be very difficult for them to do) to see if anything can be done.

Your communication. Your hidden fees, the price for the guest is not cristal clear.

€300 Cleaning fee seemed excessive, and the spread on top of the actual rent was quite high.

I have no idea about services at this point

Flatio does not monitor their listings. Some landlords have not reviewed their listing in over a year. Why list phantom rentals? It makes your platform suspect and ripe for scammers and very hard for the user.

Your customer service sucks honestly I probably won't be using Flatio again. When we had an issue the only response we got was "deal with the landlord" which isn't customer service or helpful at all. If your customer service was better then I would consider using it again. But Faltio made the situation really stressful and wasn't helpful at all.

Poderiam colocar os formulários de handover no formato digital.

It was OK. I don't like that I could not call anyone, had to email back and forth and wait for a response. Even when I did leave a message requesting a call (twice) they called me in the middle of the night (2 a.m.), although I explained that I was on U.S. Pacific time and would answer any time between 6 a.m. and 10 p.m.

Prices are quite high.