My stay at the Studio was almost perfect, and I thoroughly enjoyed my time there. However, my experience took an unfortunate turn after moving out. I have been charged 5,000 CZK for the repair of a faulty lock, an issue that existed from the day I moved in. Over the course of my stay, I sent three separate videos documenting the malfunctioning lock, making it clear that this was a pre-existing issue.
Despite this, I am now being held financially responsible for the repair, which I find both unexpected and unfair. I have formally disputed the charge, as I do not believe tenants should bear the cost of maintenance issues that were reported multiple times during their stay. While I hope the owner replaces the lock to prevent future tenants from facing the same inconvenience, this situation has unfortunately left a disappointing final impression. It is disheartening that an unresolved maintenance issue has resulted in an unfair financial burden, overshadowing what was otherwise a fantastic 1.5-month stay.
Despite this, I am now being held financially responsible for the repair, which I find both unexpected and unfair. I have formally disputed the charge, as I do not believe tenants should bear the cost of maintenance issues that were reported multiple times during their stay. While I hope the owner replaces the lock to prevent future tenants from facing the same inconvenience, this situation has unfortunately left a disappointing final impression. It is disheartening that an unresolved maintenance issue has resulted in an unfair financial burden, overshadowing what was otherwise a fantastic 1.5-month stay.
