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The LovelyStays Team was really nice and helpful, even though we had some problems with the apartment. They were always responsive and solved issues as soon as possible, so we are happy :-) thank you!

The apartment is okay for the stay but definitely not great for people who need a higher temperature.

+ Fast and smooth communication
+ Cooking
+ Great position
+ Comfortable bed
+ Large shower
+ 2 WCs
+ Big bathroom with lots of places for stuff

There is only floor heating, it is not working everywhere (the kitchen is really cold!) and if you want to raise the temperature in the room, you have to turn the heating on for a long time at a high temperature.

Chairs are bad if you need to work, they make you sit really badly due to their shape.

There is not enough light (only 1 window for both floors).

The owner of the apartment turned out to be very slippery in communication. After moving in, she slipped me a second contract, which was not negotiated (Please pay attention to this administration of flatilio). There were two of us, the owner of the apartment has remote access to the heating control and SHE JUST TURNED IT OFF!!!, which made my brother and me sick for 8 days. Also, the owner of the apartment promised a second pair of keys, but just ignored us. For people who is gonna live here don’t sign any contracts the landlord try to give you!!! You already signed the flatilio contract and that is enough. Administration of Flatilio keep control of your landlords!!! The flat itself is 7/10, but only for summer period, but better for you not to deal with this landlord

HOST'S REPLY:
Danila’s review is full of lies. The truth is that he is a problematic tenant, which is proven by bad review from other landlord as well as the fact that he is on the list of "Unreliable tenants".

The communication with Danila was terrible - since he was not responding to my messages, I had to reach out to Flatio support and emergency line to help me dealing with all the problems that were raised.

I did not "slip him a fraud second contract" - in fact I asked him to sign an official handover protocol provided by Flatio (a standard document for record-keeping of the handing/taking over of an apartment typical for mid/long-term rents that protects both tenant and owner). After Danila came up with excuses why he could not sign it, I had to reach out to Flatio support, who also asked him to sign it (unsuccessfully).

Neither did I turn the heating off. In reality, Danila put the heating on 35°C, while refusing to take the responsibility for paying unforeseen bills. After consulting with Flatio support, I was left with the two options - either Danila sign the handover protocol (which he refused), or I limit the heating to standard 22°C in order to prevent the extra charges.

After all these troubles, Danila left the apartment before check out time agreed via contract, leaving it messy and damaged. Overall it was a very stressful and unpleasant experience to deal with such a tenant, which I do not wish for any owner.

This particular property was too loud for me due to the proximity of traffic, restaurants, and a construction site. However, the landlord moved me to a quieter property within 24 hours of check-in at no additional cost and I was very happy there. It was clean, safe, comfortable, with fast internet. All-around good experience.

Good apartments in general, nice location, stylish interior. Bu flat was no so clean. And main issue: this flat was available up to 3 months, but after we check in, we cannot extend it to 3 months, only for 30 days more. We have to find new offer and moveout.

LOCATION: Flat is located on a very busy road, it's not as quiet as described because it is located on a very busy road. If you don't close ALL the window, you will hear a lot of traffic noises.

CHECK-IN: Self check-in, owner will send a clear instruction, very easy check in, feel safe too.

CLEANNESS: I find this a big problem. When I checked in, the floor has a lot of small hairs, I also found some hairs on the bed linens and pillows even though they seem washed. I texted Marcelo the landlord and he asked the cleaner to come change the bed linens. Then I also found the towels are not clean, same issue with some very small hairs and some dirty stuff that I do not want to describe. I didn't use them all all. I also washed all the bath towels again just to be sure. The bathroom sink was a bit blocked (which was ok to use but I need to wait for the water to go down which is a bit annoying). I also found the kitchen not very clean. I need to wipe the surface again myself. (I am being very honest here, I also took pictures if any party doubts the truth of my review)

EQUIPMENT: There's enough equipment for staying here, like iron board, clothes horse, basic cooking equipment etc. However there's nothing provided for kitchen cleaning, no washing liquid, no soap, no hand wash, nothing. I need to contact the landlord again to get them. Dishwasher is super dirty and it's broken. I also reported it to the landlord. There's no hoover, only a broom, the toilet seat cover is broken, and the light when you enter the apartment is also broken, but these don't bother me too much.

VIEW: Apartment is on the 4th floor, very nice city and mountain view, you can also see a bit of the river. If you look down you can see the busy traffic, I love watching traffic police man guiding the traffic, it's fun to just observe the city in this way. :)

SLEEP: I need to close all the windows to be able to sleep, but then there's no airflow, so I have to keep the fan on all the time. but I guess a good location means noisy road, it didn't bother me too much.

WORK&LIFE: It's a perfect place for a short stay, the apartment is small but has everything you need. However if you are a digital nomad and want to work while travelling, you might need to think about bringing some of your own equipment, there's no dedicated workspace, but I managed to use pillows for a back support ;)

CHECK OUT: It's the same as check in, very easy, the landlord will tell you where to keep the key etc. However when I was about to leave the apartment, the building was locked for some reason and the landlord didn't give me the key to open the door to the building.. I was locked for about 20 min and luckily someone in the building helped me open the door. It's a bit dangerous as there's a chance I would miss the flight. According to the landlord this door never locks, but I guess it's safer to give the tenant the key just in case this happened. Maybe I was just not lucky :(

LANDLORD: Marcelo is very nice, quick response, and very helpful for everything, also provided good restaurants nearby. Tthe only issue is he was travelling in Brazil and when I checked in the wifi provided in the apartment was wrong which caused me a delay for a work call, but he replied me and provided me the information as soon as he got up, which was appreciated! Even though there's issues here and there in the apartment, Marcelo is willing to try his best to solve it for the tenants. I believe he will fix all the issues in the apartment soon.

Teresa and her partner Andre are the worst hosts ever. I've never experienced anything like this in my entire life. I read other reviews and I don't understand how come is that possible.
In July I rented the apartment for 1 year starting from 11 September. I was able to come only at September 14th and I warned Andre more than a month before that. However, when I called Andre from the airport after the aircraft has landed, he said the apartment is not ready and I should spend 1 day in a hotel. Imaging hearing this when you just landed after 10h flight with wife and 9months old baby and no one told you anything beforehand + I paid for all the days from 11th to 14th..
The apartment advertisement has 'garage included'. however, Andre tried to charge me for that. I contacted Flatio support but Andre just told me face to face that he doesn't care.
Then, suddenly, it turned out that I am breaking rules. The cleaning ladies made photos of the apartment when I was gone with baby's toys over the floor, 2 dirty plates on the table and 1 folded diaper on the floor. Turned out that's against rules and they cancelled my contract. As I have a small baby, it was very uncomfortable to me to look for a new apartment so I said I'll follow their rules but they didn't listen.
I know at least 3 more cases when Teresa and Andre were trying to cut the corners cancelling the contracts of the tenants under ridiculous reasoning.

As for the apartment, the bed is too small for 2 adults. It's the cheapest bed I've slept on. It's 110cm width and ~185cm length. The couch is so small and uncomfortable that you can't even watch the tv while sitting on that thing. This is a corner flat and the neighboring building is pretty close. Some guys are listening unbearable techno music there literally every day (at least not at night).

A few good things like location and space mean nothing comparing to the flaws and personal experience.

Great location but feel I have to be transparent about my stay. The landlord was staying in the property while I was there, along with his child and dog a few days. This isn't what I expected, and lost a few nights' sleep as a result of being a light sleeper.

I also ended up moving out early and losing €400+ after being assured by the landlord (not B Maria M.) that it would be filled quickly and I could therefore get a partial refund.

I also advise against using Flatio as their communication and service were terrible.

It was a good place to stay close to the center, lots of bars and restaurants close by.
We had a situation in the apartment, the sink faucet was old and stop working flooding the bathroom, Andrea took care of it, but it wasn't really confortable to be there while it happened.

For the price, we expected a bit more. There’s no microwave or blender. We received a fan in one room but not the other (the landlord later fixed this after we requested one), and there were only 6 hangers in the closet (also fixed when requested). The towels were old and had holes on them. Worst of all, there were little bugs (looked like tiny cockroaches) everywhere (ceiling, floor, and inside the bed covers). There were also tons of silverfish in the bathroom. The worst part was that the communication with the landlord was not good. When a window broke during a rainy afternoon, he took 5 days to repair it, and there were glass chards hanging making it impossible to open the window the entire time. It was very HOT that week,, and we didn’t get the fan for 5 days so the room was unbearable during that time. The landlord blamed us for the window breaking, even though we explained that it happened suddenly when we weren’t expecting it at the beginning of the storm, and my friend was harmed by the glass while she was laying in the bed. It was so hot, there was no way to be in the room without opening the window. We closed it as soon as we could but unfortunately, it was too late. Where we come from, windows have to be storm resistant and don’t have thin sharp glass like this, as it is a huge danger. In our country, if a window breaks like this (storm or not) it’s poor manufacturing and negligence on the part of the property owner. The landlord seemed to lack empathy for us and blamed us for his window breaking even though we explained all of the above. He said it’s common sense window glass shatters, not to us! Next you’re going to tell me doors break if you slam them 🙄 I found it incredibly ridiculous that after paying over $2,600 USD for this apartment, he tried to charge us for a $40 window repair after we had medical expenses from the accident. It’s a shame that management is so unkind as it is a nice apartment.

+ modern & clean
+ good communication
+ nice bathroom
+ spacious apartment
+ average internet speed
+ coffee machine, toaster

- short bed (1.8m) with hard, not comfortable mattress and pillows (I didn't get well sleep)
- noisy neighborhood (loud techno music & cars)
- kitchen equipment deficiencies: blunt knife, missing pot lids
- you will have to buy dishwasher & laundry capsules/powder
- host will need 100 EUR deposit from you (against the Flatio rules), but you will get it back

The apartment is clean, but the air conditioning doesn't work. The shower is clogged.

The apartment is at a convenient location, ideal for a short stay with light cooking.

Byt je inzerovaný jako klidný, ale my jsme asi měli smůlu na spolubydlíci v domě - hlučnost, zákrok policie při hádce partnerů atd. Jinak byt odpovídá fotografiím.

The flat is a good choice for whose who just need a place to sleep. It's location is great, but it's very noisy. Trams and cars are just under the windows. Besides, it's the last floor and it's very hot in the summer. Be careful with the door - it has super lock that may decide not to let you in.

The flat has everything for the life - dishes, furniture, etc., but it doesn't feel like home. Everything is old, linens are terrible, windows are broken. I couldnt stay more than a month

This is a great shared flat for those needing a private bed and bath without needing private common areas. Located on a busy street in Alameda near the park. This makes it hard to keep the windows open at night if you’re a light sleeper but each room has AC if you need it. The elevator is quite old so I only used it when I checked in and out with my luggage. Stairs have motion activated lights that don’t always detect motion so have your flashlight ready at night. I was room 3 and the bed was a single very firm mattress with a firm pillow. Not my style but might be yours. Very large room with a desk and space to unpack. I recommend double checking with the landlord which shower room is yours if in room 2 or 3 as they are not marked and this caused some confusion while I was there. The landlord was one of the best I’ve encountered in my travels. She was so helpful and accommodating. Very responsive and troubleshooting any questions I had about the flat or the area. She and her husband were on-site one day I was there which was really great. I didn’t stay as long as I’d have hoped due to an uncontrollable AC outage during a heat wave and vacation month (Aug) so it was going to take some time for it to be fixed properly. The landlord was so accommodating to my need to leave for AC and was already working on repairs for next tenant. If I were in need of this type of lodging in the future I’d happily rent. Note: this is not a hotel or private flat. Please remember that as you will hear noise from fellow tenants. Bring earplugs if you need. I also suggest flip flops or similar for walking around the flat and bathrooms. Very clean space but it is public outside your room. This space provides you the basics and If that is all you need then you’ll be happy!

We stayed at the Garajau apartment for 5 weeks in June/July, 2022. Our interaction was mainly with Sylvia who was very sweet and always checked in with us when we saw each other during our stay. We enjoyed spending time getting to know her.
The apartment has a lovely terrace with a view directly out to the Atlantic and the Cristo Rei monument. You can sit at a table and chairs for dining or to work, as well as enjoy lounging in chairs to take in the view and the sun.
The apartment is older and certain areas are in need of upgrading in order to remain competitive with other available units.
The living area is open with a lot of light, sofa, chair, tv(didn’t use), and blue tooth speakers. The internet connection is slow and not conducive to remote work but otherwise functional.
The kitchen is open to the living area, unfortunately, it is not completely functional. The stove top is old and rusted, the microwave is also old and has a very bad odor. I was shocked to see the condition of the cabinets which were not clean with stains that could have easily been removed. There were dirty mugs and cutlery in the cabinets and the drawers. I was unable to cook one meal in the kitchen, including making a good cup of coffee in the morning. The washing machine located beside the kitchen works well along with the drying rack.
There are two nice sized bedrooms with double beds. Linens were provided, each bedroom has a window opening to the terrace area.
There are two hall bathrooms, each older and in need of an upgrade. The walk-in shower is small with a lot of erosion and ugly stuff that just can’t be removed. The 2nd. Bathroom has a tub with a hand-held shower. Do not try to use it hanging from the wall otherwise it may hit you on the head. Also, the tub is very slippery. Be aware, the water pressure is not strong and changes based on what is being used. There was only one bath towel and two hand towels provided, however Sylvia provided an additional set upon request.
If you don’t plan on cooking meals and are looking for a shorter stay then it may be right for you.

Muy buen piso situado en una zona muy céntrica

The neighbours kept taking pictures of us?
Also they wanted to sign us an list with all there belongings with prices of the items on it.
I refused to sign as most of the items are a bit older already and a lot is damaged.
Took photo's as soon I moved in just in case.

The flat is good and the room is big. But the window was broken so I was caught with a cold the whole winter. The landlord didn't do anything to fix it. The communication was terrible, when I asked about the window they left me on read for 4 days so I had to insist but they told me it was normal to be sick during the winter... No it's not ! The window didn't close properly and the cold air kept coming inside ! Sometimes they asked me to be home in 1 or 2 hours to welcome every roommate when they arrived, which I did to be nice but is not normal and happened all the time. And when I left, it was sooner than planned so I asked if I could be refunded for the 2 additional weeks but they refused. The shower was also clogged all the time, the interphone didn't work, the floor of the kitchen is dirty but impossible to wash. To sum up, the room is good but the price is high considering these problems and the fact that you have to cross another room to access it.

The condition of the apartment is new, with a very good design renovation. But the humidity of the air is not suitable for me, for health reasons.

The house had many structural problems, it needs some renovations.
The landlord always handed what we asked for, but in the end it was difficult to correct some troubles with the house. The people that came to fix something don't speak english so it was difficult to understand them. The building of the house didn't get clean over 3 months and need some repairs.
But overall the landlord did very weel her job!

the apartment is small and cozy. Emanuele is very polite and helpful

I lived on Krizikova 65 from 01/04/22 to 01/05/22 and when we left the apartment, we forgot our little bag with all money, that we have.

The bag was in a little bedside table and we and we realized that we forgot the bag the next day. I know that the apartment was only the owner Martin and, as he said, cleaning. The apartment was empty for another 4 days because my friends are moving in there in 4 days. Martin met me the next day at the apartment, opened it, and we found that our bag was missing. I said that I would go to the police, because there was a large amount of money. In addition, I demanded the cleaning number, which was here.

Martin said that he would deal with everything himself and call me in 2 hours. An hour later, Martin called me and said that I was "lucky" because my bag was found. He said to come in 2 hours to their office.

I came to their office, there were 6 or 8 employees. They made a "performance" with the transfer of my bag so that there were witnesses. Martin said that another woman found my bag - someone gave her. But all the words seemed strange, because before the story was different. I thanked, shook hands, and left. When I went out and started counting the money, it turned out that 200 dollars, 300 euros, 1,000 crowns and 1,500 hryvnias had been stolen from me.

I wrote to Martin that I will not go to the police, but I will leave feedback on how it was. In response, he said that it was not his fault and he would be very upset, and the person who "stole" my bag had already been fired! Although before that he did not say anything like that and the story was completely different.

I don't know who is right and who is wrong. Perhaps Martin is the person who saved my bag and gave me back some of my money. I hope so. But then the company he works for are thieves. It is possible that the cleaning service stole the money - but I don't believe on it.

They know that I am from Ukraine and that there is a war going on in our country. But they still wanted to steal some of the money from me in order to "make money on the mountain."

Nobody told me about my bag. If I had not personally contacted and said that I would go to the police, I would never have known that I lost money in their apartment.

Be careful with these people. Someone from this company can rob you.